&
CRM
Conversion
Retention
Guiding ecommerce brands to grow sustainably.
Smarter systems, cleaner data & retention that works.
Helping ecommerce brands (& the agencies that support them) improve retention through lifecycle strategy, data hygiene & Shopify optimisation.
Trusted by teams who care about experience & performance.
Service Overview
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Consulting
Plan with Purpose
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Coaching
Collaborate Openly
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Tools
Deliver with Confidence
What you can expect
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Retention: stronger repeat purchase, smarter lifecycle journeys
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Clarity: clean segmentation + data you can actually use
Efficiency: fewer “random emails,” more system-led comms
Efficiency: fewer “random emails,” more system-led comms
Efficiency: fewer “random emails,” more system-led comms
Client Reviews
“Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.”
— Former Customer“Communication was top-notch and the final outcome was even better than we imagined. A great experience all around.”
— Former Customer“Every detail was thoughtfully executed. We're thrilled with the outcome.”
— Former CustomerConsulting Support
01
Title: Audit + Roadmap
A fast, high-signal deep dive that shows what’s working, what’s leaking, and what to fix first.
Ideal for: “We need clarity before we invest more time or tools.”
CTA: See the audit format
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Title: Project Builds
Copy: Migrations, flow architecture, deliverability resets, reporting foundations, Shopify optimisation.
Ideal for: “We want it built properly, start to finish.”
CTA: Talk through a project
Title: Fractional Retention Partner
Copy: Ongoing support to build, refine, and run lifecycle marketing without adding internal headcount.
Ideal for: “We need a steady operator in the mix.”
CTA: View monthly support
02
Coaching
Teaching system, not just the tactics
If you want to understand retention deeply — not outsource it forever — coaching helps you build capability that sticks.
We’ll map your lifecycle, tighten your operating rhythm, and make the work feel simpler to run.
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Intentional
Structure
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Collaborative
Energy
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Expert
Facilitation
Tools & AI
Tools (templates + audits + AI resources)
Insights
You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.
Step 1Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.
Step 2We take time to look back on what worked, what didn’t, and how we can continue to improve—together.
Step 3When we deliver, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.
Step 4
About
This isn’t just a business—it’s a reflection of what we believe in. We’re here to create work that matters, led by a shared commitment to quality and care.
Want clarity on what to fix first?
Follow along on Instagram.
